The Zzmove application (hereinafter "Zzmove" or "the Platform") is a service provided by [NAME], with Spanish tax identification number (NIF) [TAX ID], registered address at [ADDRESS] (Spain), and registered with the Commercial Registry of [CITY].
Legal contact address: [LEGAL EMAIL].
In compliance with Article 10 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), the above identification details are made permanently, easily and directly available to all users.
Accessing the Platform, creating a user account, or using any of the services offered by Zzmove constitutes your full and unconditional acceptance of these Terms of Service (hereinafter "the Terms"), the Privacy Policy, and any other specific policies published on the Platform.
If you do not agree with any of these Terms, you must refrain from using the Platform. Your continued use of Zzmove after updates to these Terms are published constitutes acceptance of those updates.
Zzmove is a technology intermediation platform that connects people who want to take part in group fitness activities (hereinafter "students") with professionals or individuals who offer such activities (hereinafter "instructors").
Zzmove acts solely as a technology intermediary. The Platform facilitates the discovery, booking and payment of classes, but does not directly provide, organise or lead any class or physical activity. Zzmove is not the employer or contractor of instructors, nor the physical organiser of events. Responsibility for the content, quality, safety and delivery of each class rests entirely with the instructor who publishes it.
To use the main features of Zzmove, you must create an account by providing truthful, accurate, complete and up-to-date information. You agree to keep this information current for as long as your account is active.
Access to Zzmove is restricted to individuals aged 14 and over. Users between 14 and 18 years of age require the express consent of a parent or legal guardian in accordance with applicable Spanish law. Zzmove recommends that users under 18 participate in activities under the supervision of a responsible adult.
You are solely responsible for the safekeeping and confidentiality of your login credentials (email address, password, or third-party authentication methods). Zzmove will not be liable for any damage resulting from unauthorised access to your account where such access results from your disclosure or negligence in protecting your credentials. You must immediately notify Zzmove at [LEGAL EMAIL] of any unauthorised use of your account.
Each individual may hold only one account on Zzmove. Creating multiple accounts to evade sanctions, manipulate ratings, or obtain unfair advantages is expressly prohibited and may result in permanent suspension of all associated accounts.
A student is a user who accesses the Platform to search for, book and attend group fitness classes. Students may rate their experience after a class has taken place and communicate with instructors through the channels provided on the Platform.
An instructor is a user who publishes classes on the Platform for students to book. Instructors act on their own behalf or on behalf of their business, and are solely responsible for the content they publish, the delivery of the activity, and compliance with all legal, tax and administrative obligations arising from their professional or semi-professional activity.
The same user may hold both the student and instructor roles simultaneously. The obligations of each role apply independently depending on the action being taken on the Platform at any given time.
As an instructor, you agree to:
Students may book spots in available classes by following the process set out in the application.
Payments on Zzmove are processed through Stripe, a third-party payment service provider. Zzmove does not store any credit card, debit card, or other payment instrument data at any time. The processing of payment data is governed by Stripe's own privacy policy and terms of service (stripe.com/legal).
All prices are expressed in euros (EUR) and include the applicable Value Added Tax (VAT). Before confirming any booking, the Platform will show you the total amount payable, including Zzmove's service fee where applicable.
Zzmove operates a time-window cancellation policy that determines whether a student is entitled to a full refund, a partial refund, or no refund, based on how far in advance the cancellation is made relative to the class start time.
Full details of the cancellation and refund policy are published at zzmove.app/legal/cancellation and will be shown to you before you confirm your booking. This policy may be updated by Zzmove with reasonable prior notice.
Refunds resulting from cancellations made by the instructor after a student's booking is confirmed will be processed in accordance with the cancellation policy in force at that time.
Zzmove acts as a technology intermediary. Accordingly, Zzmove assumes no liability for:
Zzmove will use reasonable efforts to keep the Platform available and operational but does not guarantee uninterrupted or error-free service.
Engaging in physical activity carries inherent risks, including the possibility of physical injury, muscle strain, falls and other health complications. By using Zzmove to book and attend classes, you voluntarily assume these risks to the extent that they arise from your free and informed decision.
Zzmove recommends that all users consult a qualified medical professional before starting any physical activity programme, especially if you have, or have previously had, any relevant health conditions, prior injuries, cardiovascular disease, or other conditions that may be aggravated by exercise.
Zzmove accepts no responsibility for injuries, accidents, health damage or any other physical harm arising, directly or indirectly, from participation in activities booked through the Platform.
All users of Zzmove are expressly prohibited from:
Zzmove reserves the right to remove content, temporarily or permanently suspend accounts, and take appropriate legal action in response to any breach of this section.
You are solely responsible for any content you upload or share on the Platform, including profile photos, biographical descriptions, class listings and reviews (hereinafter "User Content").
By uploading User Content, you grant Zzmove a non-exclusive, worldwide, royalty-free and sublicensable licence to reproduce, display, distribute and adapt such content solely for the purpose of operating, maintaining and improving the Platform. This licence remains in effect for as long as your account is active and will terminate upon account deletion, except where the content has been independently indexed by third parties.
You represent and warrant that you hold the necessary rights over the User Content you upload and that such content does not infringe the rights of any third party.
The trade name "Zzmove", its logos, designs, icons, source code, mobile applications and all other elements of the Platform that are eligible for intellectual or industrial property protection are the exclusive property of [NAME] or their respective owners, and are protected under Spanish and international intellectual and industrial property law.
Any reproduction, distribution, transformation, public communication or exploitation, whether in whole or in part, of such elements without Zzmove's express written authorisation is strictly prohibited.
Zzmove may temporarily or permanently suspend or terminate the account of any user who breaches these Terms, applicable law, or who engages in conduct that, in Zzmove's reasonable judgement, is harmful to the Platform, other users or third parties. In serious cases, Zzmove may act without prior notice.
You may delete your account at any time, directly and irreversibly, from the Settings → Delete account section within the application. Deleting your account will result in the immediate erasure of your personal data, the termination of all active sessions and the revocation of access to the Platform, as further described in the Privacy Policy.
Zzmove reserves the right to modify the Platform's features and these Terms at any time. Changes will be communicated to users with reasonable advance notice via in-app notification, email or through the Platform itself.
If you do not accept the updated Terms, you may delete your account before the effective date of the changes. Your continued use of the Platform after that date will be deemed acceptance of the updated Terms.
To the maximum extent permitted by applicable Spanish law, Zzmove's total liability to you for any claim arising from your use of the Platform will be limited to the total amount paid by you through the Platform in the twelve (12) months preceding the event giving rise to the claim.
In no event will Zzmove be liable for indirect, consequential, incidental, special, exemplary or punitive damages, including loss of profits, loss of data, loss of goodwill or reputational harm, except where such exclusion is contrary to applicable mandatory law.
Nothing in these Terms excludes or limits Zzmove's liability for fraud, gross negligence, or in any case where liability cannot lawfully be excluded (including liability for death or personal injury caused by negligence).
These Terms are governed by Spanish law. For the resolution of any dispute arising from the interpretation or application of these Terms, the parties submit, with express waiver of any other jurisdiction that may apply, to the courts of [CITY] (Spain), without prejudice to any mandatory consumer protection jurisdiction that may apply where you are acting as a consumer under applicable law.
For online consumer dispute resolution, you may access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr/.
For any enquiries regarding these Terms of Service, please contact us at: [LEGAL EMAIL].
These Terms of Service were last updated on [DATE].